
Frequently Asked Questions
Can you hide cables behind a wall-mounted TV?
Yes. We can plan and install concealed routes for HDMI, network, aerial and other TV cables. Depending on the wall construction and the position of nearby sockets, cables may be routed inside the wall, through a floor or ceiling void, or along a discreet surface route.
We can also connect equipment such as soundbars, games consoles, Sky boxes and media players while keeping the installation as neat as possible.
Can you install CCTV outside?
Yes. We install internal and external CCTV cameras for homes and other properties. We can advise on camera positions, coverage, cable routes, recording equipment and remote viewing.
External installations require suitable weather-resistant equipment and carefully planned cabling to help protect the system from weather and accidental damage.
Can you improve Wi-Fi in a large house?
Yes. We can assess your property and install additional Wi-Fi access points, network cabling, switches and other equipment to improve coverage and reliability.
Where possible, we use wired Ethernet connections between access points rather than relying on wireless connections between each device.
Can you run cables to a garden office?
Yes. We can discuss suitable ways to connect a garden office, studio, garage or outbuilding to your home network. This may involve external cabling, underground ducting or another appropriate route, depending on the distance and property layout.
The most suitable approach will depend on the structure, existing network equipment and access between the buildings.
Do you install customer-supplied equipment?
This can usually be considered, provided the equipment is compatible, suitable for the installation and supplied with all necessary accessories. We can discuss this before work begins.
Where equipment is not compatible or does not meet the requirements of the installation, we will explain the issue before proceeding.
Can you install a TV on any wall?
Most TVs can be mounted on suitable solid or stud walls, but the wall construction must be checked first. The type of wall affects the fixings, bracket and cable-routing options required.
We can advise on the most suitable mounting method and identify any potential issues before installation.
Can you supply the TV, CCTV or Wi-Fi equipment?
We can discuss equipment options as part of the planning process. Depending on your requirements, you may choose to supply your own equipment or ask us to recommend suitable products.
The right equipment will depend on the size of the property, the intended use, compatibility and your budget.
Can you install a soundbar with a wall-mounted TV?
Yes. We can install and connect soundbars, speakers, AV receivers and other audio equipment alongside your TV. We can also help route the necessary audio, power and network cables discreetly.
Can you install CCTV without visible cables?
We can often conceal or minimise CCTV cabling, particularly during renovation or new-build work. Internal cables may be routed through walls, ceilings, lofts or floor voids.
Where cables need to run externally, we use carefully planned routes and suitable containment to keep them as discreet as possible.
Will CCTV work if my Wi-Fi signal is weak?
Some CCTV systems use Wi-Fi, but wireless cameras may not be suitable for every property. A wired connection can often provide a more stable link, particularly for external cameras or areas far from the router.
We can assess the network and advise whether wired, wireless or a combination of both would be most suitable.
Can you connect my TV to the home network?
Yes. We can connect smart TVs and media equipment using Wi-Fi or Ethernet. A wired Ethernet connection is often preferable for fixed equipment because it can provide a more consistent connection for streaming and other online services.
Can you install Wi-Fi in a garage, office or garden room?
Yes. We can plan network connections to additional rooms and outbuildings. Depending on the location, the connection may use Ethernet cabling, external cabling, underground ducting or a dedicated wireless link.
We will discuss the available options based on the building layout and required performance.
Can you install network cabling during a renovation?
Yes. Renovation work can provide an excellent opportunity to install concealed Ethernet, HDMI, speaker and other cables before walls and ceilings are finished.
We can work with homeowners, builders, designers and developers to plan cable routes and equipment positions at the appropriate stage of the project.
Can you work with builders and interior designers?
Yes. We can work alongside builders, electricians, interior designers and other contractors. Early involvement allows equipment positions, cable routes and access points to be considered before the work is complete.
This can help reduce visible cabling and avoid having to disturb finished walls or ceilings later.
Do you repair existing cabling and installations?
We can inspect existing connections and cabling to help identify installation or connectivity problems. Depending on the issue, we may be able to repair, replace, reorganise or extend the existing system.
If the equipment itself has failed, we can explain whether repair or replacement is likely to be the more practical option.
Can you install equipment in a cupboard or equipment rack?
Yes. Media players, network switches, CCTV recorders, amplifiers and other equipment can often be located in a cupboard or dedicated equipment area.
Adequate ventilation, power, access and network connections need to be considered when choosing the location.
Do you test the installation after completing the work?
Yes. We check the connections and test the relevant equipment as part of the installation. We can also show you how to use the system and explain the main controls.
For network installations, this may include checking connections, access points and coverage in the agreed areas.
How much does an installation cost?
The cost depends on the equipment, property layout, cable routes, access requirements and amount of configuration needed. A straightforward TV installation will usually require a different approach from a whole-home CCTV or network installation.
Contact us with details of your requirements so we can discuss the project and provide an appropriate quotation.
Do you offer a survey before installation?
Yes. For more involved work, a survey or site visit can help establish the best equipment positions, cable routes and installation method.
This is particularly useful for CCTV, larger Wi-Fi systems, concealed cabling and installations involving several rooms or buildings.
Which areas do you cover?
Echo14 is based in Twickenham and works with homeowners, designers, builders and developers across London and surrounding areas.
Contact us to discuss your location and installation requirements.
How do I arrange an installation?
Call 020 8408 3334 or email info@echo14.com with details of the work you are considering. We can discuss your requirements, answer any initial questions and advise on the next step.